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AI & the Academy

LinkedIn Learning for AI & Workforce

LinkedIn Learning has a number of AI courses. Their framework is as follows:

  1. Understanding
  2. Applying
  3. Building
  4. Training & Maintaining Models
  5. Deeply Specializing

This section of the guide will cover only the Applying level of the framework. Further information on the other levels can be found in the AI Content Framework document below.

The Applying level of AI courses offered by LinkedIn Learning is "for all professionals" and "includes prompt engineering & copilots."

Featured skills: prompt engineering, strategy, copilots & AI pair programming, AI productivity

The sections in this level are divided into those for Business Professionals & those organized By Industry & Job Roles. Here we will focus on those for Industry & Job Roles.

NOTE: Inclusion in this list of not a recommendation of the learning material, merely a listing of available resources. More will be added and we try our best to keep up. Use discretion when using AI tools.

Better Relationships & More Sales: Using ChatGPT to Sell (Coming Soon)

Generative AI for Sales & Service Professionals

Increase Sales with ChatGPT

Sales Strategy: Using AI & Automation to Sell More

Winning Over Exces: Sales Presentations with an AI Boost (Coming Soon)

Balancing AI & the Human Touch in Customer Service (Coming Soon)

Nano Tips for de-Escalating Conversations with Customers (Coming Soon)

Using AI in Customer Service